1, we guarantee that the products are all new and conform to the original standards. If any problems are found on arrival and inspection, we promise to solve them in a manner acceptable to the user.

 

2, in strict accordance with the time stipulated in the contract supply, generally speaking, the supply cycle is 10-15 working days. The queuing system software provided by us is genuine software and provides copyright registration certificate.

 

3. During the implementation of the project, our company provides technical support, dispatches technical personnel to the site to guide the installation and commissioning, and provides training and assistance for system testing. In strict accordance with the time stipulated in the contract, the company's professional and technical personnel to complete the project task with quality and quantity.

 

4, product free warranty period of 12 months, life-long maintenance. The queuing system software upgrade package is provided free of charge to meet the continuous development of customer information needs.

 

5. Failures caused by technical problems or other non-human factors within the warranty period shall be exempted from all maintenance costs. For Plug and Play components damaged, take the principle of "replace before repair" to ensure the normal use of users.

 

6. After the free warranty period, our company will continue to provide door-to-door service, and promises to repair or replace the fault at a favorable price.

 

7. During the service life of the equipment design, we guarantee that the use of more authentic parts can be replaced by the original factory to ensure the normal use of the equipment.

 

8. Our company promises to provide users with 7 *24 hours technical assistance telephone, answer the problems encountered in the use of users, promptly put forward suggestions and operation methods to solve the problem.

 

9, provide users with a variety of manuals and Chinese information.